BoVegas - Breach of terms and conditions
Ruling
Found for the Player - The term BoVegas are enforcing here is either poorly worded or specifically intended to exploit vulnerable players. The manner in which they've chosen to enforce it results in the latter.
Read our BoVegas Casino Review.
Player's Complaint
I increased my deposit limit from 25 euro to 1000 euro for bovegas. Their terms clearly state it takes 24 hours before the increase takes effect. I was able to deposit instantly after increasing the limit. I was able to deposit 600 and 400. I have contacted bovegas but they are not admitting a problem on their part
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Hi kyle99ranger - welcome to ThePOGG.com!
Firstly, as a UK citizen you should only be playing with operators that hold a UKGC license. Bovegas Casino do not hold a UKGC license and as such are breaking UK law by accepting your play.
Likewise, BoVegas do not provide any licensing information that we are aware of and as such there is no authority requiring them to meet any standards of treatment in terms of Responsible Gambling.
Unfortunately you've also chosen to play with a group that are both negatively listed here an inconsistent in their response to complaints submitted to us. While we will try to contact the operator on your behalf, the chances of a successful mediation are low.
Thanks,
ThePOGG