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BurningBet - non-payment

Ruling

Declined - This player has chosen to engage in disrespective behaviour. This service is not here to serve as a lightning rod for unhappy players to vent their frustrations.

Read our Burning Bet Casino Review.

Player's Complaint

[EDIT] I played with them, I lost, I probably concluded once, I was just lucky a few days ago, I won 459 euros, yesterday I concluded, I’m going to bed, I log in today and it turns out I was blocked, I write to their support service, they say that they sent a letter, but I didn’t receive a letter it arrived... at that moment they sent it and it turned out that I was blocked and my money would not be paid or anything else, they just decided, “I’m a verified player,” “[EDIT], give me back my money.”

I followed all the rules and if you think the casino is always right then you're a casino too.

Read the casino review

6 Responses

User icon
thepogg
January 7, 2024

Hi Arm009 - welcome to ThePOGG.com!

Before we can do anything to assist you, you need to provide your full name.

Thanks,

ThePOGG

User icon
Arm009
January 12, 2024

my name is [EDIT]

surname [EDIT]

burningbet casino login [EDIT]

User icon
thepogg
January 14, 2024

Hi Arm009,

Thanks you for that.

Please forward all communication you have had with the operator about this matter to [email protected].

Thanks,

ThePOGG

User icon
Arm009
January 15, 2024

I sent several screenshots ,,, they are cheating, I did nothing illegal, I read that they tell everyone that, who shouldn’t at least pay if you believe everything that the casino tells you then you will not be able to resolve this issue

User icon
Arm009
January 15, 2024

let them prove that I made arbitrage bets, or let them open access and I will prove to you that I bet by accident and lost a lot of money, played slots and all sports events

User icon
thepogg
January 18, 2024

Hi Arm009,

Given your disparaging comments about this service, that you have just posted to your previous claim, we won't be taking any further involvement in the management of this case. We offer our services free of charge and as a goodwill gesture. Where you choose to conduct yourself in a hostile of disrespectful manner, our services will be withdrawn.

ThePOGG

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Agreement

Arm009 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Burning Bet
  • Curacao
  • Altacore N.V.

January 7, 2024

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