Cashpoint - tickets mistakes
Found for the Player - Despite our repeated efforts to contact CashPoint to discuss this issue we have received no response what-so-ever from the operator. As such this case is found in favour of the player.
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Hello, I am having problems with cashpoint and them paying out my winnings. I placed a lot of bets with them with no problems but a few days ago I notified them about a mistake they made in one of my tickets when they wrongly graded my ticket. I was waiting for 4 days while they were checking a simple mistake and in the meantime they made another mistake in a second ticket. Now they do not answer to my emails and I found out that they have changed my bet in my betting history so tat now it looks like I betted a whole different outcome. I am adding the screenshots of the tickets that I made before and after the change they made.
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