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Casillion – withdrawal

Ruling

Resolved - After a short payment delay Casillion have paid this player in full. The player has confirmed receipt of payment and we consider this issue resolved.

Player's Complaint

I played Casillion and made € 499 withdrawal and € 100 withdrawals on 7.11.2017. withdrawal made have not heard anything and I do not get any connection with the casino even I have sent multiple emails. livechat is offline? I also tried to cancel the withdrawal but it does not work?

Read the casino review

5 Responses

ThePOGG
Nov 10, 2017

Hi dempsu - welcome to ThePOGG.com!

At this point in time you've waited less than 3 days to submit your complaint. The best advice we can give at this point is to be a little patient and if you've not received your funds by this time next week we'll try to contact the operator for you.

Thanks,

ThePOGG

ThePOGG
Nov 17, 2017

Hi dempsu,

I'm checking in to see if you've received your funds?

Thanks,

ThePOGG

ThePOGG
Nov 24, 2017

Hi dempsu,

I'm following up on the above?

Thanks,

ThePOGG

dempsu
Nov 24, 2017

I received my funds? Thank you

ThePOGG
Nov 27, 2017

Hi dempsu,

Thanks very much for letting us know this is resolved - it is appreciated!

ThePOGG

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The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.

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