Casimba – Bonus not rewarded upon upgrade to DIAMOND VIP status
Found for the Casino - The advertisement in question states that the bonus is "up to" $1000, not that every player will receive $1000.
Read our Casimba Casino Review.
I have been long time guest on the mentioned casino.
Recently i was upgraded to there DIAMOND VIP status.
The website advertise of bonus up to $1000 upon upgrade to Diamond status.
Further i also received email welcoming me to DIAMOND status and was told that there will be reward available with y account manager.
The matter of fact was i was not honoured the advertised promotion on website and rewarded ZERO $0.00 bonus upon upgrade to DIAMOND VIP. When i approached the account manager they told me there is nothing available right now.
I am frustrated as i was repeatedly advertised about the DIAMOND VIP status on casino.
Further it shows that i am active player and consistent play through and stakes which lead me to achieve the DIAMOND VIP status.
I look forward with honest inter mediation on this and get me the reward i DESERVE on my loyalty to the casino as promised and advertised on website
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