Casino Buck - verification documentation
Resolved - Both the submitting complainant and Casino Buck have informed us that this issue has been resolved and the player has received their funds.
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This casino is canceling my $ 134 payout. The casino accepted the identity documents and the method of deposit. The documents confirming the address, the casino refuses to accept. The casino accepts neither a bank statement nor a paid bank account. Pointing out that they need a bank statement in Latin! In my country, the national language is Russian or Belarusian, not Latin. All our documents are in the national language and not in Latin, including bank statements and utility bills.
In the national language.
In addition, my account is verified in their sister casino gslot.com, as well as in many casinos in their H1 group.
Please help me solve the issue. I am ready to deliver all documents. Thanks.
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