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Casino Gods - Haven't paid winnings
Ruling
Found for the Player - Despite our repeated efforts to contact Casino Gods to discuss this issue we have received no response whatsoever from the operator.
Read our Casino Gods Review.
Player's Complaint
Haven't paid my winnings from september
3 Responses
Date – 04/03/2023
This complaint has been checked. Work is ongoing on this matter. We will revert to you when we have new relevant information to share.
Thanks,
ThePOGG
Hi JarppiK,
Unfortunately after repeated efforts to contact the operator to discuss this issue we have received no response what-so-ever. At this juncture we have no reasonable expectation of this changing.
Sorry we could not be of further help.
ThePOGG
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Agreement
JarppiK consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
- Casino Gods
- United Kingdom Gambling Commission
- Malta Gaming Authority
- Genesis Global Limited
February 17, 2023
Hi JarppiK - welcome to ThePOGG.com!
Please read our Complaint Guidance to ensure that you fully understand how our complaint management process functions.
Unfortunately you have chosen to play with an operator that is both negatively listed with this service and who has historically been non-cooperative with complaints submitted to us. While we will try to contact the operator on your behalf the chances of a successful mediation are low.
Thanks,
ThePOGG