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Casino Gods – Holding money

Ruling

Resolved - Casino Gods have informed us that this player has been paid. The player has been non-responsive to our requests for updates so we assume they are happy.

Read our Casino Gods Review.

Player's Complaint

Already waiting several weeks for them to verify my documents.

I sended them 20 emails but no reply's.

They are holding around 300 euro's that i won.

But they dont wanna give it to me.

Everything is waiting in pending withdrawels

I hope you can help.

Thankyou

Read the casino review

4 Responses

ThePOGG
Dec 06, 2020

Hi rednas2014 - welcome to ThePOGG.com!

I'll contact the operator and see what we can find out for you.

Thanks,

ThePOGG

ThePOGG
Dec 13, 2020

Hi rednas2014,

Our understanding is that your withdrawals have been processed. We would appreciated it if you could update us when you receive your funds.

Thanks,

ThePOGG

ThePOGG
Dec 20, 2020

Hi rednas2014,

I'm following-up on the above?

Thanks,

ThePOGG

ThePOGG
Dec 27, 2020

Hi rednas2014,

If we haven't heard from you by Friday the 8th of January I'll assume you no longer need our assistance and close this complaint.

Thanks,

ThePOGG

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Agreement

rednas2014 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Casino Gods
  • Malta Gaming Authority
  • United Kingdom Gambling Commission
  • Genesis Global Limited

December 6, 2020

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.

Disclaimer:

The above information is what we believe to be the the legal status of online gambling, however information on this topic is limited and hard to find. We accept no liability for any errors or ommissions. It is the reader’s responsibility to ensure that they know the legality of online gambling in their country before engaging with any online gambling service.