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Casino Gods - Holding money

Ruling

Resolved - Casino Gods have informed us that this player has been paid. The player has been non-responsive to our requests for updates so we assume they are happy.

Read our Casino Gods Review.

Player's Complaint

Already waiting several weeks for them to verify my documents.

I sended them 20 emails but no reply's.

They are holding around 300 euro's that i won.

But they dont wanna give it to me.

Everything is waiting in pending withdrawels

I hope you can help.

Thankyou

Read the casino review

4 Responses

User icon
ThePOGG
December 6, 2020

Hi rednas2014 - welcome to ThePOGG.com!

I'll contact the operator and see what we can find out for you.

Thanks,

ThePOGG

User icon
ThePOGG
December 13, 2020

Hi rednas2014,

Our understanding is that your withdrawals have been processed. We would appreciated it if you could update us when you receive your funds.

Thanks,

ThePOGG

User icon
ThePOGG
December 20, 2020

Hi rednas2014,

I'm following-up on the above?

Thanks,

ThePOGG

User icon
ThePOGG
December 27, 2020

Hi rednas2014,

If we haven't heard from you by Friday the 8th of January I'll assume you no longer need our assistance and close this complaint.

Thanks,

ThePOGG

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Agreement

Rednas2014 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Casino Gods
  • Malta Gaming Authority
  • United Kingdom Gambling Commission
  • Genesis Global Limited

December 6, 2020

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