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Casino gods - withdrawal
Ruling
Resolved - Casino Gods have informed us that this player has been paid. The player has been non-responsive to our requests for updates so we assume they are happy.
Read our Casino Gods Review.
Player's Complaint
I put in a withdrawal request for the sum £1810 17 days ago.
I was told 7 days ago my withdrawal was being processed with high priority.
I was then told 3 days ago that covid 19 was delaying my withdrawal.
They have not responded to my resolver complaint
4 Responses
Hi jackattack25,
Casino Gods inform us that your withdrawal has been processed. We would appreciated it if you could confirm when you receive your funds.
Thanks,
ThePOGG
Hi jackattack25,
Have you received your funds?
Thanks,
ThePOGG
Hi jackattack25,
If we haven't heard from you by Friday the 3rd of July I'll assume you no longer need our assistance and close this complaint.
Thanks,
ThePOGG
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Agreement
Jackattack25 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
- Casino Gods
- Malta Gaming Authority
- United Kingdom Gambling Commission
- Genesis Global Limited
June 9, 2020
Hi jackattack25 - welcome to ThePOGG.com!
I'll contact the operator and see what we can find out for you.
Thanks,
ThePOGG