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Casino Kingdom - Laying about withdraw

Ruling

Resolved - The submitting complainant has informed us that this issue has been resolved and that they have received their funds.

Read our Casino Kingdom Review.

Player's Complaint

I made a deposit, put on a withdrawal. I verified my account, uploaded proof of identity, bank statement, photos of credit cards. All payments were canceled and canceled. I wrote to the support, they told me to make a minimum deposit via a skrill, fortunately I had a verified skrill. I made a deposit and put all my balance on a withdrawal. The payment was canceled,support said that there were some problems with payment systems, although I do not believe in these words. I have been playing in casino for a long time and have been using Skrill for a long time. I think this is a very shady casino that just waits for the player to lose their funds. best regards dear thePOGG!

Read the casino review

8 Responses

User icon
ThePOGG
December 22, 2020

Hi may1993 - welcome to ThePOGG.com.

When did you request this withdrawal?

Thanks,

ThePOGG

User icon
may1993
December 22, 2020

Hello! 3 days ago.

User icon
may1993
December 24, 2020

Dear POGG i am talking about kingdomcasino.com (cant find it in your list of casinos) they are still laying about skrill. I cannot withdraw my money.

User icon
ThePOGG
December 27, 2020

Hi may1993 - welcome to ThePOGG.com!

With the greatest of respect you need to give the operator a reasonable amount of time to resolve this issue internally before seeking the intervention of a 3rd party dispute mediation service. If you are still experiencing issues on Friday the 8th of January let us know and I'll contact the operator on your behalf.

Thanks,

ThePOGG

User icon
ThePOGG
January 10, 2021

Hi may1993,

Are you still experiencing issues?

Thanks,

ThePOGG

User icon
ThePOGG
January 17, 2021

Hi may1993,

If we haven't heard from you by Friday the 29th of January I'll assume you no longer need our assistance and close this complaint.

Thanks,

ThePOGG

User icon
may1993
January 17, 2021

Hello dear THEPOGG! They paid me like one week ago with neteller, thanks for you help anyway! I wish you best luck!

User icon
ThePOGG
January 24, 2021

Hi may1993,

Thanks for letting us know - it is appreciated!

ThePOGG

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Agreement

may1993 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Casino Kingdom
  • Malta Gaming Authority
  • United Kingdom Gambling Commission
  • Apollo Entertainment Limited

December 22, 2020

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