Casino Lab - Not received my withdrawal

Ruling

Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolved their issue on their own.

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Player's Complaint

Went on chat about my withdrawal. Explained all my mental health issues and [EDIT] said he'll self exclude me to help me and my withdrawal will get processed that day as a matter of urgency. He said check my emails very shortly... been a week and nothing. No responses. No live chat. Disgusting. My mental health has deteriorated rapidly.. I sent him my psychiatrist report..he promised It would be processed

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