-
Casino Reviews
- Deposit Guarantee
- Best Online Casinos
- High Roller Casinos
- Live Casinos
- New Online Casino Sites 2021
- Sports Betting Site Reviews
- Poker Site Reviews
- Bingo Site Reviews
- Needs Work Casinos
- Not Recommended Casinos
- Blacklisted Casinos
- Non-GamStop Casinos
- Closed Casinos
- Casino Reviews
- How We Rate a Casino
- Software
- Are Online Casinos Regulated?
- Companies
- Offers
- Slots
-
Guides
- Game Guides
- A Beginner’s Guide to Joining an Online Casino
- A Beginner’s Guide to Playing at an Online Casino
- How to Choose an Online Casino
- Trusted Testing Houses
- Are Online Casinos Rigged?
- The Gambler’s Fallacy – why ‘due’ is a lie
- Is Online Gambling Legal in Canada?
- Is Online Gambling Legal in New Zealand?
- Is Online Gambling Legal in the Republic of Ireland?
- A Players Guide to the Gibraltar Gambling Commission
- Curacao – The Jurisdiction that Regulation Forgot
- A Beginner’s Guide to Gambling Terminology
- Gambling Book Reviews
- Complaints
- Community
Turn geolocation on
Currently viewing:
English in United States
Casino Napoli - Not genuine casino site
Ruling
Declined - The lack of a gambling license does not impact the fairness of the gambling transaction. As such we will not dispute losses based on lack of license.
Read our Casino Napoli Review.
Player's Complaint
I’m Making complaint because this site doesn’t hold ukgc, also it says that United Kingdom is restricted to play at this casino they have although accepted my deposits in Euros?
Also on the bank statements it says that transactions are made in Moscow , Russian Federation, which doesn’t make any sense to me , when I rang my bank they didn’t even mentioned that it is casino site , they said it is a Merchant that sells something , so I would like to get my deposits back for this clearly not genuine casino site , not even sure if they got a license for this , equivalent to GB I would like £152 back from them.
1 Responses
Leave a Reply
You must be logged in to post a comment.
Recommended Casinos
Agreement
bambukas consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
- Casino Napoli
- Curacao eGaming
- Alpha Interactive Solutions N.V.
August 1, 2019
Hi bambukas - welcome to ThePOGG.com!
As explained in our Complaints FAQs, we do not contest losses based on lack of license alone as this does not effect the fairness of the gambling transaction.
It is the responsibility of the regulator to ensure that unlicensed operators do not accept players from their country. The basic reality is that if the regulator cannot stop an operator from accepting players without a license there is zero possibility of the operator refunding money based on our intervention.
Thanks,
ThePOGG