Casino Nile - Withholding funds
Ruling
Resolved - Both the submitting complainant and Casino Nile have informed us that this issue has been resolved and the player has received their funds.
Read our Casino Nile Review.
Player's Complaint
Same problem as with sister site Vegas Baby. These asked for 3 months bank statements even though I had only been with them for a short time. Sent statements for months requested, got a reply to say I had sent wrong months and gave me new months to send, sent these, about 50 uploads, then got back to me to say that these were no good as some were from a different year. This is rubbish, I don't know how theses 2 sites are allowed to operate, no intention of paying out players winnings. Combined winnings withheld is £6315 utterly disgrace.
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Hi Durhamlad70,
Our response is the same as to your other complaint, which you have not answered since we asked 2 and a half weeks ago:
Have you provided the requested bank statements?
ThePOGG