Casoo - ignores gambling problems let gambling addicted people play

Hi grillz520 - welcome to ThePOGG.com!

Do you have a record of any of the communications where you told the operator about your gambling problems?

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Thanks,

ThePOGG

Over 6.8K gambling websites? Wow!! I will defintily use this software. Thanks for that advise

Regarding the communications with this operato, I can send you all communications and of course I have told them about my problem. I have never seen such an operator and the answers I got are sometimes very poor.

Never seen an operator like this one who cleary says in its email that they don't care about my problem.

I will forward you all emails as proof of my details of my Compliant.

Simply zero responsible gaming. Curacao license or not, this is very poor behavior by Casoo.

I have now sent you about 7 E-Mails. As you can see from all the emails, Casoo has absolutly no interest in helping me. They have created a ticket no. regarding my issue but have never react on it and blocked my account.

the funny thing is also this one: If you want to set up limits ( you can only set up limits and not self exclude yourself) you will be directed to a totally different website(advertising site or something like this)....

Never seen such a Casino like this one.

Hello Support Team, do you see any chancees for a solution with the operator in this case?

Hi Grillz520,

We have been discussing a number of complaints with Casoo Casino and unfortunately - as we cannot agree with some of the practices that they have engaged - the operator has decided to disengage with conversation about any complaints posted at this service.

Sorry we could not be of further help!

ThePOGG

Many thanks for your efforts anyway! Best regards Grillz520