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Chumba Casino - Never received Winnings
Ruling
Resolved - Chumba Casino has informed us that this player has been paid. The player has been non-responsive to our requests for updates so we assume they are happy.
Read our Chumba Casino Review.
Player's Complaint
On June 2nd Redeem 200 of my winnings to be paid out. Today is July 5th and I still have not been paid my money. Now I’m not even getting response from chumba anymore
5 Responses
Hi sugamama79,
Chumba Casino informs us that they have provided you with proof of payment. Have you managed to locate the incoming transaction?
Thanks,
ThePOGG
Hi sugamama79,
I'm following-up on the above?
Thanks,
ThePOGG
Hi sugamama79,
If we haven't heard from you by Friday the 2nd of September we will assume you no longer need our assistance and close this complaint.
Thanks,
ThePOGG
Hi sugamama79,
If we haven't heard from you by Friday the 2nd of September we will assume you no longer need our assistance and close this complaint.
Thanks,
ThePOGG
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Agreement
sugamama79 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
July 5, 2022
Hi sugamama79 - welcome to ThePOGG.com!
Please read our Complaint Guidance to ensure that you fully understand how our complaint management process functions.
Unfortunately you have chosen to play with an operator that is both negatively listed with this service and who has historically been non-cooperative with complaints submitted to us. While we will try to contact the operator on your behalf the chances of a successful mediation are low.
Thanks,
ThePOGG