Classy Coin - Keno Winnings paid out wrong
Found for the Player - Classy Coin Keno game once again mispaid this player, but this time Classy Coin failed to communicate about this issue or make any effort to rectify the issue with the player.
Read our Classy Coin Casino Review.
This would be the second time at this casino that their Keno game has paid me wrong. On July 4, 2014 I played a 4 spot keno at 25 cents.I played 10 games. I hit 4/4 which should of payed me 150 credits ($0.25x 150). It did not. It paid 101 credits. In fact it paid me for a 1 spot. There is not a 1 spot win when you play 4 spots. I immediately contacted customer service and took screenshots of the game. They told me to send screenshots which I did. I sent follow up emails and tried to talk to customer service only to get the run around. You guys helped me before with the same problem at the same casino. Looks like they didn't fix it last time.
I have screenshots of the chat session and game that was paid out wrong.
Casino: Classy Coin
the casino review
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Apologies for the delay - I was away for a few days.
Yes I'll be happy to talk to Classy Coin about this issue. I'll need you to forward on any screen shots you have to [email protected]
I also feel the need to emphasize that the Revenue Jet casinos - including Classy Coin - will be added to our Blacklist later today. They advertise that they hold a license in Curacao, but having just spoken to the Curacao regulatory authority this has never been true. I'd strongly advise you find somewhere else to play.