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Conquer – pending withdrawal

Ruling

Found for the Player - As has become standard for the Progress Play group, Conquer Casino has refused to discuss any aspect of this complaint with our team.

Read our Conquer Casino Review.

Player's Complaint

my withdrawal still pending 3x they asked for documents and provided and still pending

Read the casino review

2 Responses

ThePOGG
Apr 22, 2019

Hi emma40 - welcome to ThePOGG.com!

Unfortunately you've chosen to play with a group that are routinely non-responsive to complaints submitted to this service. While I will try to contact the operator on your behalf the chances of a successful mediation are low.

Thanks,

ThePOGG

ThePOGG
May 10, 2019

Hi emma40,

I've spoken to Conquer Casino regarding this issue and the response we've received is that the license holder are not prepared to discuss this or any other complaint with this service.

All we can recommend at this stage is that you contact the operator's ADR IBAS.

Sorry we could not be of further help!

ThePOGG

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Agreement

emma40 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Conquer
  • Malta Gaming Authority
  • United Kingdom Gambling Commission
  • ProgressPlay Limited

April 22, 2019

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.

Disclaimer:

The above information is what we believe to be the the legal status of online gambling, however information on this topic is limited and hard to find. We accept no liability for any errors or ommissions. It is the reader’s responsibility to ensure that they know the legality of online gambling in their country before engaging with any online gambling service.