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Conquer – pending withdrawal

Ruling

Found for the Player - As has become standard for the Progress Play group, Conquer Casino has refused to discuss any aspect of this complaint with our team.

Read our Conquer Casino Review.

Player's Complaint

my withdrawal still pending 3x they asked for documents and provided and still pending

Read the casino review

2 Responses

ThePOGG
Apr 22, 2019

Hi emma40 - welcome to ThePOGG.com!

Unfortunately you've chosen to play with a group that are routinely non-responsive to complaints submitted to this service. While I will try to contact the operator on your behalf the chances of a successful mediation are low.

Thanks,

ThePOGG

ThePOGG
May 10, 2019

Hi emma40,

I've spoken to Conquer Casino regarding this issue and the response we've received is that the license holder are not prepared to discuss this or any other complaint with this service.

All we can recommend at this stage is that you contact the operator's ADR IBAS.

Sorry we could not be of further help!

ThePOGG

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Agreement

emma40 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Conquer
  • Malta Gaming Authority
  • United Kingdom Gambling Commission
  • ProgressPlay Limited

April 22, 2019