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Cool Cat – Denied withdrawal


Resolved - This player has been non-responsive to our requests for updates so we assume they've managed to resolve their issue without our intervention.

Read our Cool Cat Casino Review.

Player's Complaint

I've tried to withdraw 2 times and Cool cat casino has denied both. First one was $470.00. second was $700.00. after each denial I played and now the withdrawal is $1000.00. Cool cat casino has not denied this one as of yet. I'm contacting you just in case of a denial.

Read the casino review

3 Responses

Oct 15, 2018

Hi Sincity87 - welcome to ThePOGG.com!

Pre-emptively submitting a complaint is assuming a problem that may not exist. I think you need to wait until you've confirmed that there is a problem before coming to us. Have you submitted all you ID and confirmed that your account has been verified?



Oct 17, 2018

Hi Sincity87,

We already have a complaint thread open for this issue. Please do not set up additional complaint threads.

Can you answer the question asked above please?



Nov 07, 2018

Hi Sincity87,

If we've not heard from you by Friday the 16th of November I'll assume you no longer require our assistance with this issue and close this complaint.



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The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.


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