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Crave Vegas - Emails

Ruling

Found for the Player - As has become standard for Crave Vegas, despite being informed of this complaint they've offered no response what-so-ever.

Read our Crave Vegas Casino Review.

Player's Complaint

I withdrew £100 from this casino I sent my ID documents in but ever since I can’t contact them on live chat or via email they do not respond and I still haven’t received my £100

Read the casino review

2 Responses

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ThePOGG
October 22, 2018

Hi evedon1 - welcome to ThePOGG.com!

Before we go any further I need to make you aware that as a UK citizen you should only be playing with operators that hold a UKGC license. Crave Vegas casino do not have a UKGC license and as such are breaking UK law by accepting your play.

Secondly, Crave Vegas provide no ownership information, run on the Rival casino software platform and have been non-responsive to complaints posted with this service. The vast majority of operators running on this platform have significant issues. As such the chances that we can do anything to help you are low. Nevertheless, I will try to contact the operator and see what we can find out for you.

Thanks,

ThePOGG

User icon
ThePOGG
November 27, 2018

Hi evedon1,

Unfortunately despite repeated efforts to discuss this issue with Crave Vegas we've received no response what-so-ever. At this point I have no reasonable expectation of this situation changing in the foreseeable future.

Sorry we could not be of further help!

ThePOGG

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evedon1 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

October 22, 2018

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