Crazy Casino Club - Withdrawal request
Found for the Player - Crazy Casino Club have been entirely unresponsive to our multiple attempts to discuss this player's complaint with them.
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I requested a withdrawal on the 12th of november. On the 29th of November I was asked to submit verification documents which I did on that date. On the 14th of December I received an email stating that my payment authorisation form had not been received, despite sending multiple times. I have emailed countless times at this stage to find out why the withdrawal is taking so long, yet I have no way of confirming that the document has been received despite asking countless times if the email landed. Every time I contact the chat support they can not help me and in fact sometimes they don't even respond.
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