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Crazy Fox - they do not want to pay 1000 euros

Ruling

Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolved their issue on their own.

Read our Crazy Fox Casino Review.

Player's Complaint

Hello

crazy fox casino do not want to pay me the win on 170.02.2021

They do not meet the deadline.

He's still trying to find reasons for the transaction address so he doesn't pay my earnings

When I put the money in their deposit there was no problem when they ask me for the money they earn they try to waste time finding all sorts of reasons that are useless

When I * made my account with them I mistyped the name of the street I communicated this to them without being able to change the name of the street

I sent all the bank documents with my transactions and everything they asked me for ...... but now I'm wasting time not to pay my money

I provide you with all the data

Please make an inquiry and I whant to find solutions

Respectfully!

Read the casino review

4 Responses

User icon
ThePOGG
February 20, 2021

Hi skyfall87 - welcome to ThePOGG.com!

With the greatest of respect, you need to give the operator a reasonable amount of time to resolve this issue internally before seeking the intervention of a 3rd party dispute mediation service. If you are still experiencing issues on Friday the 5th of March let us know and I'll contact the operator on your behalf.

Thanks,

ThePOGG

User icon
ThePOGG
March 7, 2021

Hi skyfall87,

Are you still experiencing issues?

Thanks,

ThePOGG

User icon
ThePOGG
March 14, 2021

Hi skyfall87,

I'm following-up on the above?

Thanks,

ThePOGG

User icon
ThePOGG
March 21, 2021

Hi skyfall87,

If we haven't heard from you by Friday the 2nd of April I'll assume you no longer need our assistance and close this complaint.

Thanks,

ThePOGG

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Agreement

skyfall87 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Crazy Fox
  • Malta Gaming Authority
  • N1 Interactive Ltd

February 20, 2021

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