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Crazy Luck – LACK OF CONTACT ONCE WITHDRAWAL REQUESTED

Ruling

Found for the Player - Despite our repeated efforts to discuss this issue with Crazy Luck Casino we have received no relevant response from the operator.

Read our Crazy Luck Casino Review.

Player's Complaint

I HAVE REQUESTED A WITHDRAWAL ON THE 5TH MARCH AND HAVE SUBMITTED ALL REQUESTED DOCUMENTS AND ID. I HAVE HAD NO CONTACT OR CONFIRMATION OF MY REQUEST . IN FACT SINCE THEN THE LIVE HELP DOES NOT RESPOND.

Read the casino review

2 Responses

ThePOGG
Mar 10, 2019

Hi leogregan1972 - welcome to ThePOGG.com!

Unfortunately you've chosen to play with an operator that holds a negative status with this service, has a large volume of player issues and who regularly take months to pay players. We will try to contact the operator on your behalf but you should be aware that the chances of a successful mediation are low.

Finally, I would appreciate it if in future you could avoid posting in all caps.

Thanks,

ThePOGG

ThePOGG
Apr 19, 2019

Hi leogregan1972,

Unfortunately Crazy Luck Casino have offered no response to this issue despite repeated efforts on our part. At this stage I have no reasonable expectation of receiving a response.

Unfortunately due to the vague nature of the licensing of this operator we cannot even direct you to another party to escalate your claim.

Sorry we could not be of further help!

ThePOGG

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Agreement

leogregan1972 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Crazy Luck
  • Cyprus

March 9, 2019