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Crazy Luck - Non-Payment

Ruling

Found for the Player - Crazy Luck casino offered no response what-so-ever to our repeated efforts to discuss this complaint issue with them.

Read our Crazy Luck Casino Review.

Player's Complaint

I played at Crazy Luck Casino a number of times, I finally played through the wagering requirements and was able to request a withdrawal of $800. That was on May 24, 2017, it's now June 27th and I'm no more closer to receiving my payment and have continuously been brushed off by everyone on live chat, the "toll free" support number doesn't work and I have not received a response from any emails; sent to support, accounting and finance. There hasn't been a response at all. Is there a way you would be able to contact this casino to try and resolve this issue for me? My username is [EDIT] and my email linked to this account is [EDIT]. I appreciate any help at all in regard to this issue, thank you!!

Read the casino review

2 Responses

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ThePOGG
June 27, 2017

Hi Chaput2017 - welcome to ThePOGG.com!

While we'll be happy to try to contact Crazy Luck for you, you need to understand that this operator has been fairly consistently non-responsive to complaints posted at this site and they have no significant regulation to speak of. We will try, but you should understand at the outset that it's unlikely we'll be able to get this operator to speak to us.

Thanks,

ThePOGG

User icon
ThePOGG
August 7, 2017

Hi Chaput2017,

Unfortunately we've received no response what-so-ever to our repeated efforts to contact Crazy Luck casino regarding this issue. At this point I have no reasonable expectation of this situation changing.

I'm sorry we could not be of more help.

ThePOGG

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Agreement

Chaput2017 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

June 27, 2017

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