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Crazy Luck – non-payment of winnings

Ruling

Found for the Player - As is standard for this operator, Crazy Luck casino have offered no response to our repeated efforts to discuss this complaint with them.

Read our Crazy Luck Casino Review.

Player's Complaint

I have sent 13th email requests along with numerous chat line conversations requesting that Crazy Luck Casino honor my withdrawal request from June 9, 2017 for $1300. Each time I contact a rep on chat line I am told that I will be paid in 1-2 days through Upay. When I call their phone I get no answer. My request is over 3 months old. Your response to matter would be appreciated.

Read the casino review

2 Responses

ThePOGG
Aug 30, 2017

Hi mdmcclanahan - welcome to ThePOGG.com!

Unfortunately the operator you've chosen to play with is entirely unlicensed, Blacklisted at this site, widely complained about for similar issues and routinely non-responsive to player complaints posted at this service. The reality here is that it's very unlikely we'll be able to do anything to help you.

Nevertheless, I'll attempt to contact the operator and see what we can find out for you.

Thanks,

ThePOGG

ThePOGG
Sep 25, 2017

Hi mdmcclanahan,

I'm sorry to say that after repeated efforts to contact Slots Inferno we have received no response from this operator. At this point we have no reasonable expectation of this situation changing.

As Slots Inferno provide no licensing information to speak of I'm also sorry to say that there's not even a regulatory body we could refer you on to.

I'm sorry we couldn't be of further help.

ThePOGG

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The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.

Disclaimer:

The above information is what we believe to be the the legal status of online gambling, however information on this topic is limited and hard to find. We accept no liability for any errors or ommissions. It is the reader’s responsibility to ensure that they know the legality of online gambling in their country before engaging with any online gambling service.