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Dafabet - does not withdraw long time!

Ruling

Found for the Player - Despite our repeated efforts to contact Dafabet to discuss this issue we have received no response whatsoever from the operator.

Read our Bonza Dafabet Review.

Player's Complaint

At the end of August 2019, I sent 500 euros for withdrawal. I still have not received this money. Technical support reports that the finance department is still considering this.

In January 2020, I sent the remaining 243 euros for withdrawal and they paid them to me. When asked why they still did not pay the 500 euros, they first answered me on January 15: "We already escalated your concern to our Payments team about your withdrawal last Aug 31 for 500EUR and they are still checking your withdrawal. Once we have an updates we will notify your via your registered email address". They saying that for five months now...

Read the casino review

3 Responses

User icon
ThePOGG
January 22, 2020

Hi bestslotwinner - welcome to ThePOGG.com!

I'll contact the operator and see what we can find out for you.

Thanks,

ThePOGG

User icon
ThePOGG
February 11, 2020

Hi bestslotwinner,

Unfortunately after repeated efforts to contact the operator to discuss this issue we have received no relevant response. At this juncture we have no reasonable expectation of this changing.

All we can suggest is that you contact Dafabet's regulator the Isle of Man Gambling Supervision Commission.

Sorry we could not be of further help.

ThePOGG

User icon
bestslotwinner
September 3, 2020

For over a year they have not paid money. They just send replies that "we are coordinating your amount to relevant team. As of this moment, we are still not waiting for the update or confirmation of it's status"...

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Agreement

bestslotwinner consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • DafaBet
  • Isle of Man Gambling Supervision Commission
  • United Kingdom Gambling Commission
  • Asian BGE (Isle of Man) Ltd

January 22, 2020

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