Dasist - Lying about EcoPayz not working and refusing to cooperate regarding missing bank transfer
Resolved - Dasist Casino have informed us that this player has been paid. The player has been non-responsive to our requests for updates so we assume they are happy.
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I requested a withdrawal and after my account was fully verified 45 days ago I was informed that EcoPayz was "not working at the moment" and was asked for bank details instead. I chose to wait for EcoPayz to work again and checked with them weekly for 3 weeks. In the end I provided bank details and was told it would take 3-5 days to get the money. After 5 days and still no money I contacted support again and was informed it could take 10-15 days. After 15 days I contacted them again and also my bank. My bank requested some bank details in order to help me, Dasist refuses to provide any details about the transaction but claims to have sent it over 3 weeks ago. At this point they have stopped cooperating completely. They still claim that EcoPayz is not working which I have asked a friend to test and confirmed that is is untrue.
Not sure what to do at this point.
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