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Dreams Casino - Nonpayment


Found for the Casino - Dreams Casino have provided sufficient evidence to demonstrate that this player has breached terms of use in a non-redeemable fashion.

Read our Dreams Casino Review.

Player's Complaint

I deposited 30$

Which was the minimum requirements , to receive the bonus.

I met the wager requirements. Cashed out at $400

I explained, I didn't want to receive my payment , on the same card that I deposited on, because it was my credit card, and there are deposit limits on this card. Anything over $300 deposited , and the card will be locked .

I was told that they were having trouble verifying my deposit.

And asked for a fwd original statement from the bank that I deposited it from.

So I sent it, and they proceeded to tell me they needed 2 months worth of statements.

I sent them the documents, and they claimed to never receive them.

After complaining and asking for a manager, my account was deleted and I was never paid out.

Read the casino review

2 Responses

User icon
May 3, 2022

Hi tdogg0801 - welcome to!

Please read our Complaint Guidance to ensure that you fully understand how our complaint management process functions.

Unfortunately you have chosen to play with an operator that is both negatively listed with this service and who has historically been non-cooperative with complaints submitted to us. While we will try to contact the operator on your behalf the chances of a successful mediation are low.



User icon
May 16, 2022

Dreams Casino has provided sufficient evidence to demonstrate that this account has breached the terms of use in a non-redeemable fashion. As such we will take no further part in the representation of this player's claim.

No further posts will be approved on this thread.


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tdogg0801 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Dreams

May 1, 2022

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