Dreams Casino - Nonpayment

Ruling

Found for the Casino - Dreams Casino have provided sufficient evidence to demonstrate that this player has breached terms of use in a non-redeemable fashion.

Read our Dreams Casino Review.

Player's Complaint

I deposited 30$

Which was the minimum requirements , to receive the bonus.

I met the wager requirements. Cashed out at $400

I explained, I didn't want to receive my payment , on the same card that I deposited on, because it was my credit card, and there are deposit limits on this card. Anything over $300 deposited , and the card will be locked .

I was told that they were having trouble verifying my deposit.

And asked for a fwd original statement from the bank that I deposited it from.

So I sent it, and they proceeded to tell me they needed 2 months worth of statements.

I sent them the documents, and they claimed to never receive them.

After complaining and asking for a manager, my account was deleted and I was never paid out.

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