Dux Casino - poorc service/communication
Ruling
Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolved their issue on their own.
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Player's Complaint
dux has owed me 300 pament approved last friday, payment company gigadat has no record requesting cashout. furthermore after repeatedly stating i will get m moneyy shortly [EDIT] has become impossible to communicate with and behaves lie achild, no substance to her words. she needs tobe removed from her position and taught some people skills. my money ws due 5 days ago, she is taking it personally that i keep inquiring, trying to get a solod answer
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Hi danrath - welcome to ThePOGG.com!
With the greatest of respect, you need to give the operator a reasonable amount of time to resolve this issue internally before seeking the intervention of a 3rd party dispute mediation service. If you are still experiencing issues on Friday the 20th of May let us know and I'll contact the operator on your behalf.
Thanks,
ThePOGG