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Emu Casino – can’t access games


Resolved - Some technical errors in accessing the games at Emu Casino have been resolved and this player has played their funds down.

Read our Emu Casino Review.

Player's Complaint

I deposited $100 and now I can't play and can't get my money back. The games would not load and was told I needed to send documents which I did. I keep the run around

Read the casino review

4 Responses

Aug 02, 2018

Hi janicejm - welcome back!

I'll contact the operator and see what we can find out for you.



Aug 16, 2018

Hi janicejm,

I've spoken to Emu Casino who inform me that this issue has already been resolved and that you have played your balance down. Can you confirm this?



Aug 23, 2018

Hi janicejm,

I'm following-up on the above?



Aug 30, 2018

Hi janicejm,

If we have not heard from you by Friday the 7th of September I'll assume the above is accurate and close this complaint.



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The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.


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