Eurobets - refund

Hi biggs21 - welcome to ThePOGG.com!

Please read our Complaint Guidance to ensure that you fully understand how our complaint management process functions.

As a UK citizen you should only be playing with operators that hold a UKGC license. Eurobets do not hold a UKGC license and as such are breaking UK law by accepting your custom.

Unfortunately you have chosen to play with an operator that is both negatively listed with this service and who has historically been non-cooperative with complaints submitted to us. While we will try to contact the operator on your behalf the chances of a successful mediation are low.

Can you please quote the full communication where Eurobets provided their grounds for refusing to pay your winnings?

Thanks,

ThePOGG

it was about a refund also as they said they were going to send me a refund, payment has been made several times, but i end of reverse withdrawing cause they just never send in a timeframe that deems worthy of what they state on their site.

Unfortunately they are always stalling to pay winnings to customers and or at best of times don't send winnings.

It is very sad but i am trying to get Eurobets to change, as i think the have potential.

guest6312810 @ EuroBets: goodmorning

guest6312810 @ EuroBets: how are you?

[EDIT] has joined the conversation.

guest6312810 @ EuroBets: [EDIT], how are you stephen?

guest6312810 @ EuroBets: probably recieved response form Lcb and the Pogg i take it, wanting to know what the current situation is on the refund that [EDIT] had submitted to me

guest6312810 @ EuroBets: the pog need the following information please

guest6312810 @ EuroBets: Hi biggs21 - welcome to ThePOGG.com!

Please read our Complaint Guidance to ensure that you fully understand how our complaint management process functions.

As a UK citizen you should only be playing with operators that hold a UKGC license. Eurobets do not hold a UKGC license and as such are breaking UK law by accepting your custom.

Unfortunately you have chosen to play with an operator that is both negatively listed with this service and who has historically been non-cooperative with complaints submitted to us. While we will try to contact the operator on your behalf the chances of a successful mediation are low.

Can you please quote the full communication where Eurobets provided their grounds for refusing to pay your winnings?

Thanks,

ThePOGG

guest6312810 @ EuroBets: i'd like to change all this by making things successful with you guys, but i cannot do anything if no help is going to be done, however i think they are getting confused about refusal of winnings, it was about a refund

guest6312810 @ EuroBets: like i am open and transparent about the whole idea of re-opening the account, get a chip, get winnings and keep winnings in and recieve winnings and then send them a screenshot of me recieving winnings

guest6312810 @ EuroBets: i am all hope for change, positive change

guest6312810 @ EuroBets: but it has to come from you guys end also

guest6312810 @ EuroBets: User [EDIT]October 29, 2022

it was about a refund also as they said they were going to send me a refund, payment has been made several times, but i end of reverse withdrawing cause they just never send in a timeframe that deems worthy of what they state on their site.

Unfortunately they are always stalling to pay winnings to customers and or at best of times don't send winnings.

It is very sad but i am trying to get Eurobets to change, as i think the have potential.

guest6312810 @ EuroBets: i will even be willing to make you my account manager if you like ?

guest6312810 @ EuroBets: so i have two account managers

guest6312810 @ EuroBets: up to you

guest6312810 @ EuroBets: no reply no?

guest6312810 @ EuroBets: will copy this into the pogg

i have contacted them but no reply, sent several emails, they just refuse to reply:/.

I dont have communication about a refusal of not paying me a refund or past winnings, they just do not speak

Hi biggs21 - welcome to ThePOGG.com!

Please read our Complaint Guidance to ensure that you fully understand how our complaint management process functions.

Unfortunately you have chosen to play with an operator that is both negatively listed with this service and who has historically been non-cooperative with complaints submitted to us. While we will try to contact the operator on your behalf the chances of a successful mediation are low.

Thanks,

ThePOGG

any update?, did the casino respond to you?.

any update?, did the casino respond to you?.

?

Hi biggs21,

Unfortunately after repeated efforts to contact the operator to discuss this issue we have received no response what-so-ever. At this juncture we have no reasonable expectation of this changing.

Sorry we could not be of further help.

ThePOGG

hey there,

this site still is not providing any sort of help whatsoever and are trying to make me deposit thousands to have my acco8nted re-opened despite saying they do not want any of my money:/.

can please please get them to give me my money back, there just scammers