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EuroSlots - ThePoggs Bonus is not the one you advertise.

Ruling

Resolved - EuroSlots quickly fixed this issue and the player confirmed that they have now received the correct bonus.

Read our EuroSlots Casino Review.

Player's Complaint

Dear Sir/Madam,

When I visit your bonus link of 150% and try to sign up at EuroSlots - it throws me to their main website and won't allow me to register with the bonus that you advertised.

I contacted the casino's support and they told me that the offer expired. Furthermore, they asked me to use their 100% offer instead. Can you help to sort this out and confirm that your offer of 150% is working?

Yours faithfully,

[EDIT]

Read the casino review

3 Responses

ThePOGG
September 30, 2016

Hi PinEurope - welcome to ThePOGG.com!

That shouldn't bee to difficult to get sorted for you but before we can help I need you to provide the username and email address you use at EuroSlots.

Thanks,

ThePOGG

ThePOGG
October 6, 2016

Hi PinEurope,

This issue should now be resolved and you should be able to claim our standard advertised welcome bonus. If something goes wrong and the right bonus isn't credited, please get back to me BEFORE you play.

Thanks,

ThePOGG

ThePOGG
October 17, 2016

Hi PinEurope,

Did you manage to claim your bonus?

Thanks,

ThePOGG

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Agreement

PinEurope consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

September 30, 2016

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.