EUSlot - withdrawal problems

Hi alazh16 - welcome to ThePOGG.com!

Please ensure you have read our Complaint Guidance to ensure that you fully understand how our complaint management process functions.

As we are the ADR for the N1 Interactive Ltd license under the Malta Gaming Authority license there is certain information we have to provide you now.

You can find all the relevant information about this service here – http://thepogg.com/terms-of-use/ and the terms of use for our complaint service here - https://thepogg.com/terms-of-use-for-dispute-resolution-service/

To summarise.

– Use of this service does not preclude your seeking redress through court proceedings .

– This service is free to use for both the complainant and operator.

– At any point during the procedure the submitting party retains the right to withdraw their complaint. This does not preclude our right to continue the discussion with the involved operator of general issues related to the complaint (i.e. insufficiently clear terms and conditions).

– You are not obliged to obtain independent or legal advice or representation, though you may choose to do so.

If you have any questions about the above, let me know.

Gambling operators use 3rd party payment providers to process payments to and from their sites. As all operators make clear, not all payment methods will be available in all countries. Likewise some processors will be able to manage incoming payments with certain payment methods but not outgoing or vice versa.

Why are you banned from using Skrill?

Thanks,

ThePOGG

Hi alazh16,

I'm following-up on the above?

Thanks,

ThePOGG

Hi alazh16,

If we haven't heard from you by Friday the 4th of February I'll assume you no longer need our assistance and close this complaint.

Thanks,

ThePOGG