EUSlots - Gambling addicition and same company
Found for the Casino - The MGA license does not require self-exclusions to be carried over to other properties on the license unless there is an explicit request to do so.
Read our EUSlots Casino Review.
I have been struggling with a strong gaming addiction for over 2 years now and have turned off my self on about 50 pages so I can't control my gambling.
A while ago I registered at EUslot to give playing another chance but it escalated. Since the latest week I have spent over 70,000 SEK and a total of over 500,000 SEK during these two years. It is very unfortunate as this money is borrowed and no one I own.
When I researched the casino, I realize that it belongs to N1 Interactice Ltd, which also owns Spinia Casino and N1 Casino, where I previously closed myself for gambling problems. I have also turned myself off from several others belonging to N1 Interactice Ltd. I contacted Spinia Casino in October about this so I attach to what I wrote.
Now I feel very anxious and cheated. A casino like EUSlot should have more control over its players and also when you are previously suspended at other casinos within the same company and lose so much money in a short time.
It is irresponsible of them to allow me to register with exactly the same information and also be verified and authenticated with exactly the same identity as before. EUSlot has no responsibility for gambling problems.
That is why I now demand that EUSlot repay all my efforts since I started my account there. Attaches screenshots to my efforts in October at Spinia via my bank and at EUslot so you see that it is the same account.
the casino review
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Hi hejhej89 - welcome to ThePOGG.com!
As we are the ADR for the N1 Interactive Ltd license under the Malta Gaming Authority license there is certain information we have to provide you now.
– Use of this service does not preclude your seeking redress through court proceedings .
– This service is free to use for both the complainant and operator.
– At any point during the procedure the submitting party retains the right to withdraw their complaint. This does not preclude our right to continue the discussion with the involved operator of general issues related to the complaint (i.e. insufficiently clear terms and conditions).
– You are not obliged to obtain independent or legal advice or representation, though you may choose to do so.
If you have any questions about the above, let me know.
With respect to your claim - did you ask that your self-exclusion be carried over to all properties on the license when you placed it?