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Everum Casino - as per management decision without any cause denied access to one of their promotions

Ruling

Found for the Casino - All gambling operators are private businesses. We cannot force them to accept your play.

Read our Everum Casino Review.

Player's Complaint

The casino management with two mails on 13/8 and 13/9 first increased the amount of money needed to win one gold coin which is required in one of their promotions and then on 13/9 i was denied access to their buy/ sell coins page. I contacted them and received the following answer "This is the decision of the administration "

Read the casino review

1 Responses

User icon
thepogg
December 8, 2021

Hi Jim3 - welcome to ThePOGG.com!

Any operator is a private business and within their legal rights to choose which customers they are willing to promotional incentives to. We cannot force an operator to let you engage with their promotions.

Thanks,

ThePOGG

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Agreement

Jim3 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Everum
  • Curacao

December 8, 2021

United Kingdom country flag

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.