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Everum - casino confiscated my win

Ruling

Found for the Casino - Everum Casino have provided sufficient evidence to demonstrate that this player's account is unnaturally associated with other player accounts.

Read our Everum Casino Review.

Player's Complaint

I deposited in casino and won in December. After I verified my account and requested the withdrawal. Soon i received the following email:

“One player is entitled to open one account. It is forbidden to open additional accounts to family members, OR use a single IP address, computer or other devices without the prior written permission of the Company”

”One player has the right to use a particular bonus offer only once, if conditions don’t imply multiple use. It is forbidden to receive bonuses (including freeroll tournaments) for members of the family, OR by using a single IP address, computer or other device without the prior written permission of the Company.”

Casino closed my account and confiscated the money. I have only one account in casino and don't understand how it is possible. This must be some kind of mistake.

Read the casino review

2 Responses

User icon
thepogg
July 24, 2021

Hi chacky - welcome to ThePOGG.com!

I'll contact the operator and see what we can find out for you.

Thanks,

ThePOGG

User icon
thepogg
August 1, 2021

Everum casino has provided sufficient evidence to demonstrate that this account is unnaturally associated with other accounts in breach of terms and conditions. As such we will take no further part in the representation of this player's claim.

No further posts will be approved on this thread.

ThePOGG

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Agreement

chacky consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Everum
  • Curacao

July 21, 2021

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