Fenix - I'm waiting 46 days to pay me, a withdrawal of € 1,000!
Resolved - This complaint demonstrated the same slow payment issues with Fenix casino that have been widely documented in various locations over the internet. The player did eventually receive their funds, but it should be noted that the casino were non-responsive to all our attempts to talk to them about this issue.
Read our Fenix Casino Review.
I asked the day, Mon, July 27, 2015, but the withdrawal of 1000 € on my Skrill, Moneybookers, never arrived! And the ([email protected])
From Fenixcasino ([email protected])
Submit Date: Monday, July 27, 2015 21:29:09
your Moneybookers withdrawal request in the amount of EUR1000.00 Has Been successfully created and will be reviewed by our cashier. Please make sure your casino account is fully registered.
Your withdrawal request ID is 77217. Use the ID When Referring to this Particular withdrawal and keep it until the withdrawal process is complete.
Log in to Fenixcasino now and play your favorite games.
Your username is: [EDIT]
If you have any questions, please contact our friendly support.
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Hi maxtranchida - welcome to ThePOGG.com!
Before I can do anything to help you I need a few things:
1) your username and email address at Fenix casino
2) a screen shot of the transactions on your Neteller account between the 27th of July and now. You can send this to [email protected]
Once I have these things I'll contact the casino and see what I can find out.