Fortune Clock - underage gambling
Declined - Complaints related to identity theft/fraud are beyond the remit of this service and need to be managed by the payment provider and police.
Read our Fortune Clock Casino Review.
My 14 year old son opened an account with this casino in my name and used my company card to deposit over £800, i have a complaint and refund request with fortune clock due to the fact they never asked for any i.d or verification documents not to mention it being a company bank account they have responded asking for documents and i.d to proceed with the request which i have provided but they keep sending back that the docs are wrong etc etc, basically prolonging the review in the hope i will just quit it this has now gone on for over 4 weeks so i am wanting to put a complaint in as they broke so many online gambling rules and regulations.
the casino review
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Hi robbo070580 - welcome to ThePOGG.com!
Unfortunately there is nothing we can do to help you in this instance. As explained in our Complaints FAQs we do not pursue claims relating to unauthorised payments. You need to contact your payment provider and/or local law enforcement to review this type of claim.
You may find our free Responsible Gambling app BetBlocker useful. It allows users to restrict their internet capable devices from accessing over 12k gambling operator websites for between 24 hours and 5 years.
Sorry we cannot be of further help.