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Fun Casino - Withdrawal

Ruling

Resolved - Fun Casino revised their identification requests for this player and as the player has been non-responsive to our requests for an update we assume that they're happy with the outcome.

Read our Fun Casino Review.

Player's Complaint

I withdrawn £300 sent in lots of documentation my passport my birth certificate my bank statement my phone bill my deed poll. They are now requesting i get my document certified i have done this and they still wont pay me.

Read the casino review

4 Responses

User icon
ThePOGG
May 1, 2018

Hi Samtyler2009 - welcome to ThePOGG.com!

I'll contact the operator and see what we can find out for you.

Thanks,

ThePOGG

User icon
ThePOGG
May 10, 2018

Hi Samtyler2009,

The operator informs me that they've dropped the request to certify your document but are waiting on you submitting your provisional driver's license. Have you done this?

Thanks,

ThePOGG

User icon
ThePOGG
May 18, 2018

Hi Samtyler2009,

I'm following-up on the above?

Thanks,

ThePOGG

User icon
ThePOGG
May 23, 2018

Hi Samtyler2009,

If we haven't heard from you by Friday the 1st of June I'll assume you no longer want our help with this issue and close this complaint.

Thanks,

ThePOGG

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Agreement

Samtyler2009 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

May 1, 2018

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