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Gaming Club – wouldn’t pay me out now they stalled me so long that they are saying it’s been to long by law they can’t pay me out !

Ruling

Found for the Player - As has become standard practice for this group of operators, Gaming Club has offered no response to this complaint.

Read our Gaming Club Casino Review.

Player's Complaint

Dispute:

Hello I've been trying to resolve a problem with this casino for now over two years which is over a withdraw that they stalled for over five months and ended up telling me it would be sent to me in a cheque 10,000$ a month after a lot of emails and phonecalls and I ended up in a coma for a month and had to learn to walk again and stuff I have all documents from the hospital to verify this so basically once I got out I had a bit of rehab to go thru .. then I got straight into it trying to recover these funds any way now it's come time to get in touch with there adr or complaints support team as we can't agree with any thing due to my evidence and there lack of evidence or supporting emails or any thing when I have everything they ask for ... so any way I need help either fixing this problem then pay out I would love help from u please to do this ? Other wise I want help with there adr and complaints team .. please please help me either way as I can't just let the m rip me of almost a quarter of a million dollars.

Read the casino review

2 Responses

ThePOGG
Aug 26, 2019

Hi pimpgee - welcome to ThePOGG.com!

Unfortunately it is unlikely we will be able to help you with this issue. The group you have chosen to play with is both negatively listed with this service and has historically been non-cooperative in the management of complaints. While we will try to contact the operator on your behalf the chances of a successful mediation are low.

Thanks,

ThePOGG

ThePOGG
Sep 20, 2019

Hi pimpgee,

Unfortunately after repeated efforts to contact Gaming Club Casino about this issue we have received no response what-so-ever. At this juncture I have no reasonable expectation of this changing.

All we can suggest you do in this situation would be to contact the operator's ADR eCOGRA. Alternatively if you would prefer to pursue legal action, my understanding is that GreenTableLegal.com offer a no win no fee service specialising in online gambling issues.

Sorry we could not be of further help.

ThePOGG

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Agreement

pimpgee consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Gaming Club
  • Malta Gaming Authority
  • Bayton Limited

August 26, 2019

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.

Disclaimer:

The above information is what we believe to be the the legal status of online gambling, however information on this topic is limited and hard to find. We accept no liability for any errors or ommissions. It is the reader’s responsibility to ensure that they know the legality of online gambling in their country before engaging with any online gambling service.