– your source for reliable information about online gambling.

  • Over 2k complaints managed and $2 million returned to players.
  • The largest collection of detailed casino reviews available online.
  • Bonus value reports to tell you how bonuses really compare.
  • Detailed game guides to help you learn to play.

I certify that I am over 18 years of age and I have read and agreed to the:

We respect your privacy and won't share your email address.
Aweber logo
[X] Close this form and return to site
Close geo
Turn geolocation on
Locale settings

Currently viewing:

English in United States

Gioo Casino - Verification


Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolved their issue on their own.

Read our Gioo Casino Review.

Player's Complaint

hello,i deposited 50 euros in the above casino and won 150. now i want to pay out the winnings. i have fully verified my account the only problem is that my bank does not write the time on your account statements. Unfortunately,I can't change that. otherwise everything is on it,date,debit,name,iban. the casino denies me my withdrawal and doesn't help me with a solution. I've tried several times to clarify that. Could you please help me Best regards

Read the casino review

3 Responses

User icon
December 21, 2021

Hi milesmilan8 - welcome to!

Please ensure you have read our Complaint Guidance to ensure that you fully understand how our complaint management process functions.

As we are the ADR for the N1 Interactive Ltd license under the Malta Gaming Authority license there is certain information we have to provide you now.

You can find all the relevant information about this service here – and the terms of use for our complaint service here -

To summarise.

– Use of this service does not preclude your seeking redress through court proceedings .

– This service is free to use for both the complainant and operator.

– At any point during the procedure the submitting party retains the right to withdraw their complaint. This does not preclude our right to continue the discussion with the involved operator of general issues related to the complaint (i.e. insufficiently clear terms and conditions).

– You are not obliged to obtain independent or legal advice or representation, though you may choose to do so.

If you have any questions about the above, let me know.

Specifically what has the operator requested you provide?



User icon
January 2, 2022

Hi milesmilan8,

I'm following-up on the above?



User icon
January 8, 2022

Hi milesmilan8,

If we haven't heard from you by Friday the 21st of January I'll assume you no longer need our assistance and close this complaint.



Leave a Reply

You must be logged in to post a comment.


milesmilan8 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Gioo Casino
  • Malta Gaming Authority
  • N1 Interactive Ltd

December 18, 2021

United States country flag