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Gioo Casino - Whitdrawl
Ruling
Resolved - The submitting complainant has informed us that this issue has been resolved and that they have received their funds.
Read our Gioo Casino Review.
Player's Complaint
Hello The POGG!
i played at the Gioo Casino from (N1 owner) i payed over 1850€ and have a payout that is pending since 04.07.21 with the answer from the chat that the payout is on review and today i ask again and the Chat Operator said that we have mainteance right know i dont know what to do i think that the Gioo Casino is a scam and i asked to get me the VIP Manager Email and they give me following email [email protected] (Curacao) thats the sister casino she told me. i dont know what to do.
best regards
4 Responses
Hi ThePoGG.
i dont know why to wait till 23rd of July if u want to be a good Casino u need to payout within 2-3 days thats a fact today! i played in so many Casinos (15 years now) and no one let me waiting 2 weeks for a payout. i have no Email from the Casino since 04.07. can u contact this week the operator please?
thanks
Deki187
Hello ThePoGG,
i got the payout! Recieved yesterday u can close the thread.
best regards
Hi Deki187,
Thanks for letting us know.
ThePOGG
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Agreement
Deki187 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
- Any involved parties
July 12, 2021
Hi Deki187 - welcome to ThePOGG.com!
With the greatest of respect, you need to give the operator a reasonable amount of time to resolve this issue internally before seeking the intervention of a 3rd party dispute mediation service. If you are still experiencing issues on Friday the 23rd of July let us know and I'll contact the operator on your behalf.
Thanks,
ThePOGG