English in United States
Resolved - The submitting complainant has informed us that this issue has been resolved and that they have received their funds.
Read our Gioo Casino Review.
Hello The POGG!
i played at the Gioo Casino from (N1 owner) i payed over 1850€ and have a payout that is pending since 04.07.21 with the answer from the chat that the payout is on review and today i ask again and the Chat Operator said that we have mainteance right know i dont know what to do i think that the Gioo Casino is a scam and i asked to get me the VIP Manager Email and they give me following email [email protected] (Curacao) thats the sister casino she told me. i dont know what to do.
i dont know why to wait till 23rd of July if u want to be a good Casino u need to payout within 2-3 days thats a fact today! i played in so many Casinos (15 years now) and no one let me waiting 2 weeks for a payout. i have no Email from the Casino since 04.07. can u contact this week the operator please?
i got the payout! Recieved yesterday u can close the thread.
Thanks for letting us know.
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Deki187 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
July 12, 2021
Hi Deki187 - welcome to ThePOGG.com!
With the greatest of respect, you need to give the operator a reasonable amount of time to resolve this issue internally before seeking the intervention of a 3rd party dispute mediation service. If you are still experiencing issues on Friday the 23rd of July let us know and I'll contact the operator on your behalf.