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Gioo Casino - Withdrawel dont cash out
Ruling
Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolved their issue on their own.
Read our Gioo Casino Review.
Player's Complaint
I have so much deposits on this casino. All the deposits is accepted. I have more play here and deposit and withdrawel cash out normally no problems and now they dont want to pay my withdrawel cash out. I have cash out on 3-3-2022 i must cancelled it from casino after chat doe my bankdetails i must do that different times. Now i have cash out on 4-3-2022 € 500 and its still pending. I am vip on that casino normally withdrawel is in a few hours or in 24 hours approved but now they dont approved it. Can you contact gioocasino or what must i do
4 Responses
Hi Samdaley18,
Are you still experiencing issues?
Thanks,
ThePOGG
Hi Samdaley18,
I'm following-up on the above?
Thanks,
ThePOGG
Hi Samdaley18,
If we haven't heard from you by Friday the 15th of April I'll assume you no longer need our assistance and close this complaint.
Thanks,
ThePOGG
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Agreement
Samdaley18 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
- Gioo Casino
- Malta Gaming Authority
- N1 Interactive Ltd
March 5, 2022
Hi Samdaley18 - welcome back.
With the greatest of respect, you need to give the operator a reasonable amount of time to resolve this issue internally before seeking the intervention of a 3rd party dispute mediation service. If you are still experiencing issues on Friday the 18th of March let us know and I'll contact the operator on your behalf.
Thanks,
ThePOGG