Golden Axe - Withdrawal issues
Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolve their issue on their own.
Read our Golden Axe Casino Review.
I deposited about £300 I disnt recieve none of the bonuses that was promised I then had a lucky win so decided to withdraw my winnings I had to send documentation I dont have any photo identification but have birth certificate and bank cards proof of address etc i read the terms and conditions and it does not state anywhere that they will only accept photo identification if this had been the case I wouldnt have played this casino I also emailed and said I was happy to talk to someone as they do say in terms and conditions about phone verification I also have read a few reviews and they say the same thing about scam and dont want to pay out although they quick enough to take your money I hope you can help me I just want what I won fair and square I have tried to reason with them via email and explained that dont have photo identity numerous time and they last email they sent they said I am refusing to send the documents this is not the case as I have responded everytime and resent card image as was wrong previously I just want to resolve this but without me losing not only what I I deposited but what I won fair and square
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