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Declined - This is a legal issue and it is the responsibility of the Australian government to police this legislation if they do not want their citizens gambling online.
A short description of your claims: I was contacted by phone in September by https://www.astralbet.com/ employee’s advertising promotional offer’s. October came by and I decided to play there and deposited $33,670 starting from 3/10/2017.
Willingly participated in Illegal advertising and taking bets from Australians
Australian online gambling legislation - https://www.legislation.gov.au/Details/C2017A00085
I have tried to remedy the situation by asking multiple VIP managers and also the MGA to no avail.
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tow1lly consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
January 29, 2018
Hi tow1lly - welcome to ThePOGG.com!
Unfortunately there's nothing we can do to help you with this issue. This is a legal issue and it is the responsibility of the Australian government to police this legislation if they do not want their citizens gambling online. Unless there's something fundamentally unfair about the gambling transaction itself we would not intervene in this type of case.
Thanks,
ThePOGG