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Grand reef casino - delayed payment

Ruling

Resolved - After a significant payment delay the player has confirmed they've received their full withdrawal from Grand Reef Casino.

Read our Grand Reef Casino Review.

Player's Complaint

Hi I made a withdrawal over 90 days ago with grand reef and I’m yet to receive any thing in my bank, every time I speak to them or email them they just keep saying that we will look into it and get back to me but they never do, I must have phoned them over 30 times and mailed nearly every week, is this something you can help me with thanks

Read the casino review

4 Responses

User icon
ThePOGG
October 23, 2017

Hi mims132 - welcome to ThePOGG.com!

I'll contact the operator and see what we can find out for you.

Thanks,

ThePOGG

User icon
ThePOGG
October 25, 2017

Hi mims132,

Grand Reef casino inform me that your payment was sent yesterday. Can you confirm when you've received your payment?

Thanks,

ThePOGG

User icon
ThePOGG
November 1, 2017

Hi mims132,

I'm following up on the above?

Thanks,

ThePOGG

User icon
mims132
November 2, 2017

Hi, yeah thanks the payment went in yesterday, many thanks for chasing this up for me really appreciate it

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mims132 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

October 23, 2017

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