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GSlot - Deposit dont recived
Ruling
Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolved their issue on their own.
Read our GSlot Casino Review.
Player's Complaint
On Friday, November 21st, I made a deposit via EcoPayz of 30 euros with the bonus code DRAGON100.
My account was not credited with the money. Ecopayz contacted N1 Ltd. and had N1 Ltd. assured that the money had been credited to my player account. Unfortunately it's a lie as my deposit is still in "pending" mode and nothing has changed since then. A week has already passed and I am still waiting for my money. The support from GSlot is terrible and cannot provide any information.
4 Responses
Hi maskentier,
Are you still experiencing issues?
Thanks,
ThePOGG
Hi maskentier,
I'm following-up on the above?
Thanks,
ThePOGG
Hi maskentier,
If we haven't heard from you by Friday the 8th of January I'll assume you no longer need our assistance and close this complaint.
Thanks,
ThePOGG
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Agreement
maskentier consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
- GSlot
November 26, 2020
Hi maskentier - welcome to ThePOGG.com!
With the greatest of respect you need to give the operator a reasonable amount of time to resolve this issue internally before seeking the intervention of a 3rd party dispute mediation service. If you are still experiencing issues on Friday the 11th of December let us know and I'll contact the operator on your behalf.
Thanks,
ThePOGG