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GSLOT – verification

Ruling

Declined - This player has already played down their balance. We cannot assist you if you contact us after you have played and lost your funds.

Read our Gslot Casino Review.

Player's Complaint

Dear,gslot casino has kept me on the line because me and cashout of 3000 euro they told me to verify my phone number while their website indicated errors we took 4 days but they didn't help me instead of helping me pushed to continue playing and make money they could also block my money to continue playing but not done i want here a solution for they also do not give me a contact person because i want to report them to the court and have their rights suspended in the netherlands

Read the casino review

3 Responses

ThePOGG
Mar 24, 2021

Hi martins - welcome to ThePOGG.com!

As we are the ADR for the N1 Interactive Ltd license under the Malta Gaming Authority license there is certain information we have to provide you now.

You can find all the relevant information about this service here – http://thepogg.com/terms-of-use/ and the terms of use for our complaint service here - https://thepogg.com/terms-of-use-for-dispute-resolution-service/

To summarise.

– Use of this service does not preclude your seeking redress through court proceedings .

– This service is free to use for both the complainant and operator.

– At any point during the procedure the submitting party retains the right to withdraw their complaint. This does not preclude our right to continue the discussion with the involved operator of general issues related to the complaint (i.e. insufficiently clear terms and conditions).

– You are not obliged to obtain independent or legal advice or representation, though you may choose to do so.

If you have any questions about the above, let me know.

Before we can do anything to assist you, you need to provide your full name.

Have you played your balance down?

Thanks,

ThePOGG

martins
Mar 25, 2021

my name is [EDIT] I have sent you an email with all the documents I want them to be dealt with hard and want my money back which is gone

ThePOGG
Mar 28, 2021

Hi martins,

Sadly there is nothing we can do to assist you in this instance. If you are experiencing problems with withdrawals/verifications you need to contact us at the time these issues occur. Once you have played your balance down there is nothing we can do to assist you. Had you won while gambling these funds you would not be demanding that the operator take your winnings back.

Sorry we cannot be of further help.

ThePOGG

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Agreement

martins consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • GSlot
  • Malta Gaming Authority
  • N1 Interactive Ltd

March 21, 2021

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.

Disclaimer:

The above information is what we believe to be the the legal status of online gambling, however information on this topic is limited and hard to find. We accept no liability for any errors or ommissions. It is the reader’s responsibility to ensure that they know the legality of online gambling in their country before engaging with any online gambling service.