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IntraGame – problems

Ruling

Found for the Player - Intragame have been entirely non-responsive to this complaint and as such we can only rule based on the player's submission.

Read our IntraGame Casino Review.

Player's Complaint

Hello, I have not been able to receive a withdraw from intragame for 3 weeks now, they were saying they are having technical problems with all of the withdraw options, including Skrill and neteller. Then they promised me I will be able to make a withdraw for maximum of 100€ a day, and today I was told I am only able to withdraw a minimum of 1000€ not less, while I have 571€ in my account. They clearly want me to deposit even more money which I will clearly not be able to withdraw.

Read the casino review

2 Responses

ThePOGG
Dec 29, 2016

Hi tineogo - welcome to ThePOGG.com!

I'll contact the operator and see what we can find out for you. Please bear in mind that there are likely to be some delays due to the time of year.

Thanks,

ThePOGG

ThePOGG
Jan 20, 2017

Hi tineogo,

Unfortunately we've had absolutely no response from Intragame to our repeated efforts to communicate with them about this issue. At this juncture we have no reasonable expectation of this operator cooperating in the management of this complaint.

Unfortunately this operator is licensed in a jurisdiction - Curacao - that is widely non-responsive to player complaints. As such there's not even a regulatory body that we could refer you on to.

Sorry we couldn't be of more help.

ThePOGG

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