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K8 – verifcation

Ruling

Found for the Casino - K8 Casino do not operate on the EveryMatrix gambling license and as such a self-exclusion at EveryMatrix properties would not carry over to K8 Casino.

Read our K8 Casino Review.

Player's Complaint

i want make a complaint about k8 casino who use the platform everymatrix am permantely excludedusing the platform i always called them on noumorous occasions doesnt connect ive asked for my money back as i should been able to deposit if u need any further information just ignorin my requests

Read the casino review

1 Response

ThePOGG
Sep 07, 2018

Hi SI2005 - welcome to ThePOGG.com!

Unfortunately there's not going to be anything we can do to help you in this instance. While K8 may have some business relationship with EveryMatrix - most likely the provision of software - they do not run on the EveryMatrix license. They have their own UKGC license. This means that they do not share player information with EveryMatrix and self-exclusions on the EveryMatrix license would not carry over to K8.

Sorry we cannot be of more help!

ThePOGG

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