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Konung – casino banned account

Ruling

Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolve their issue on their own.

Read our Konung Casino Review.

Player's Complaint

hello, i was today playing konung casino ( 23.4.2020) and i deposit 200€ with 200€ bonusmoney, I'm not a cheater and that is why I am very confused about what happened, can you help the situation?

Read the casino review

3 Responses

ThePOGG
Apr 26, 2020

Hi mibba1 - welcome to ThePOGG.com!

Specifically what reason have the operator given you for non-payment?

Thanks,

ThePOGG

ThePOGG
May 05, 2020

Hi mibba1,

I'm following-up on the above?

Thanks,

ThePOGG

ThePOGG
May 12, 2020

Hi mibba1,

If we haven't heard from you by Friday the 22nd of May I'll assume you no longer need our assistance and close this complaint.

Thanks,

ThePOGG

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Agreement

mibba1 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Konung
  • Curacao eGaming
  • Direx N.V.

April 23, 2020

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.

Disclaimer:

The above information is what we believe to be the the legal status of online gambling, however information on this topic is limited and hard to find. We accept no liability for any errors or ommissions. It is the reader’s responsibility to ensure that they know the legality of online gambling in their country before engaging with any online gambling service.